EMF delivers timely optical coatings for international telescope manufacturer based on customer referral
EMF was approached by a company based in Australia that needed a precision aluminum coating for a large optical component to be used in a telescope. The company heard about EMF’s quick delivery and quality work through the recommendation of a current EMF customer. Considering the complexity and large scale, 42 inches in diameter and six inches in thickness, of the optic that needed coating, competitors required up to six months of lead time for the project. After already being behind schedule in the coating process, EMF’s role was not only to complete the job with the utmost quality of work but to make sure the customer would not be further delayed in the project. In the end, EMF won the firm’s business and was able to have the optic coated within four days of receiving it. Not only did EMF’s turnaround time beat competitors by months, but they also were able to help solve the company’s business need at a very competitive price and under budget.
EMF’s technical expertise plays a critical role in one of the largest gold coatings in company history
When coating optical components, especially on a large scale, ensuring the specifications of requirements are accurate and clearly understood before undergoing the coating is absolutely critical. So, when EMF was approached by a customer who was unsure of the exact specifications of their optic, the technical expertise of EMF’s staff was a key factor in selecting EMF as a partner. The development team discussed at length with the customer regarding the application and environmental requirements for the Laser Collimator Component that needed to be coated. After finalizing the optimal characteristics for the customer’s end goal, EMF successfully coated one of the largest gold coatings in the company’s history at 33 inches in diameter. Being able to assist the customer in developing the optical requirements, and then deliver a coating that surpassed these requirements, was only possible after EMF’s best-in-class knowledge worked with the customer on every last detail on the technical side of the project.